he purpose when an individual submits fingerprints to Canadian Criminal Real Time Identification Services (CCRTIS) for a fingerprint-base certified Criminal Record Check (CRC), and the Real Time Identification (RTID) system deems the prints to be of poor quality.
When an individual submits their fingerprints for a criminal record check, the Real Time Identification (RTID) system analyzes the prints to determine if they are of sufficient quality to search against the National Fingerprint Repository holdings. If the fingerprints do not meet this threshold, the system flags them a "poor quality" and it provides a name-based criminal record check product.
Two exceptions to this workflow are for Vulnerable Sector and Adoption checks. Poor quality fingerprints submitted for these application types will generate an error response transaction message (ERRT) and require the submission of ink-and-roll fingerprints.
Please note that an electronic fingerprint submission that the system could not process will result in a different name based product than a paper fingerprint submission that a fingerprints technician was unable to process. Please note that both products are legitimate.
